Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you register.
• Order Information: Billing and shipping address, payment method, and products ordered.
• Communication Data: Messages you send us via contact forms, email, or WhatsApp.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website.

How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Send order confirmations and updates
• Provide customer support
• Send promotional emails (you can unsubscribe anytime)
• Improve our website and services
• Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery Partners: To fulfill your delivery.
• Payment Processors: To process payments securely.
• Legal Requirements: When required by law or to protect our rights.

Data Security

We implement industry-standard security measures to protect your personal information:

• All passwords are encrypted using bcrypt hashing
• SSL encryption for data transmission
• Regular security audits
• Limited access to personal data by staff

Cookies

We use cookies to enhance your browsing experience. Cookies help us:

• Keep you logged in
• Remember your cart items
• Understand how you use our website

You can disable cookies in your browser settings, but some features may not work properly.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing emails
• Request a copy of your data
• Lodge a complaint about data handling

To exercise these rights, contact us at info@shuktara.com

Contact Us

Questions about this privacy policy? Contact us at:
Shuktara International
92 Motijheel C/A, 1st Floor, Dhaka-1000, Bangladesh
Email: info@shuktara.com
Phone: (+88) 02-223387045, 02-223389411